Shipping Policy

CustomJewelry.com provides tracked shipping globally. Shipping rates may vary and are calculated at checkout.

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. You are responsible for ensuring to comply with laws and regulations of the country of destination. CustomJewelry.com does not have any responsibility on these additional charges that may apply.

CustomJewelry.com ships via Parcel Pro (list others), a fully secured courier service that specializes in fine jewelry. Parcel Pro ships to most locations in the world. All shipments are sent out with insurance coverage. Currently we are unable to deliver to these countries (list).

If you have any questions on shipping or would like to speak to one of our representatives, call us on 858-571-4560 or email shipping@customjewelry.com and we’ll be in touch.