Returns are available on many of our products with some exceptions listed below. For returns, you must notify us within 14 days of receiving your order. You can contact us by email: firstname.lastname@example.org or call: 858-571-4560.
Please be aware that the return needs to be shipped back to CustomJewelry.com within 14 days and meet the requirements detailed below to be eligible for a refund.
Return items will be checked by CustomJewelry.com to confirm that they have been returned unworn and in the same condition as they were sent. Following this, your payment will be refunded back to your original payment method.